Returns

We appreciate your business and hope you are happy with your purchase. If for any reason you are unhappy with your purchase, you may return or exchange it within 30 days of receipt.  Refunds and exchanges are for merchandise only, less shipping & handling fees. Returns will be credited by original method of payment.  Please allow up to 15 business days for your credit to be processed and posted.


Please follow the simple steps below to return or exchange your item.

  • Include a copy of your invoice or packing list, along with our return form (click on link at bottom of page to download form) and your item to return or exchange. 

  • Items must be returned in original condition. If an item is returned damaged, due to improper return packaging, we will use our discretion on the refund amount issued, up to 50% less.

  • Package your item securely. We recommend that you insure/track your package to ensure a safe and documented delivery. We will not issue refunds on returned items that were damaged in transit due to improper packaging.  Please use common sense when returning your jewelry.

  • If you have any questions, we will be happy to help you. Please call customer service at (602) 320-7513

  • Please fill out and return the following document with your item: Click Here

 

Returns and Exchanges may be sent to:

Kenneth Pierre Designs

2725 N. 24th Street Suite 4

Phoenix, AZ. 85008